Citigroup resolves technical issues that froze customer accounts

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Citigroup said on Friday it has resolved a “technical issue” that had prevented customers from accessing their accounts remotely.

Customers had used social media sites to complain about the outage, which affected many US states including New York, Pennsylvania and California, according to news agency Bloomberg.

“We experienced a brief technical issue that is now resolved”, said Citigroup’s customer service Twitter account in response.

Bloomberg reported the news of the outage first.

A Bloomberg reporter apparently spoke with four people at one of the firm’s banks on Manhattan’s Upper East Side, who said debit cards were not working in the ATM there.

Citigroup was not immediately available for further comment.

The bank’s shares had closed down 9.4 percent at $40.30 on Friday, as Britain’s vote to exit the European Union sparked the biggest global financial shock since the 2008 crisis.

SOURCE: Reuters.

Larry Banks is a keen follower of technology and finance. He has worked for a variety of online publications, writing about a diverse range of topics including mobile networks, patents, and Internet video delivery technologies.

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